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 Report to Executive Airside in proper uniform with high visibility jacket displaying valid passes for marking attendance.
 Check his duty allocation and take position at duty area on time.
 Manually tow / push non powered GSE with aircraft on instructions from EA.
 If positioned at check-in counters assist CSC in putting baggage on conveyor belts, assist wheelchair passengers, counter cleaning, placing tape barriers and banners.
 Load correct piece of baggage in trolleys and quickly move them to aircraft for loading.
 Make proper baggage reconciliation sheet.
 At aircraft follow loading instructions, load/offload baggage and cargo as per loading Performa.
 Loading of Rush tag, transfer tag and priority tag baggage as per EA instructions.
 No loading / offloading without the knowledge of EA.
 Cabin cleaning during turn around as per instructions.
 Lavatory cleaning and toilet flushing after wearing masks and gloves as per cleaning instructions.
 Clean kitchen, counters and galley as per instructions.
 Deep internal cleaning including baggage/cargo holds when advised by EA.
 External cleaning as specified and when ordered by EA.
 Use Flush cart to service aircraft as per instructions.
 Use water cart to replenish tanks with potable water.
 Remove any contamination caused by airsickness, spilled food or drink and stains from seats or carpet.
 Collecting rubbish during turn around cleaning and other cleaning job.
 Carry out vacuum cleaning of carpet in aisle, under seats and cockpit.
 Any observed discrepancy is brought to knowledge of EA.
 Join other Ramp staff in clearing parking stand of FOD.
 When tasked by EA collecting rubbish during turn around cleaning and other cleaning job.
 Any additional duties assigned by AM/EA & SA.

 Proper assumption of charge of his shift with exact head count and get debrief from outgoing EA.
 To carry out distribution of tasks to different personnel and deployment of available GHE in the shift.
 Proper monitoring of working locations and discipline of deployed personnel and GHE in his shift.
 All personnel are properly dressed and displaying required passes / cards.
 All deployed GHE is properly cleaned and serviceable with safety chocks and fire extinguishers.
 Required number of aircraft chocks and safety cones are available.
 Timely arrangement of aircraft parking place in coordination with CAA.
 Organize FOD drill with airside team.
 Close coordination with Flight Coordinator, Engineering and ASF for timely dispatch of flights.
 Coordination with airblue security for timely requisition of aircraft search teams.
 Proper internal and external cleaning of aircraft during turn around.
 After supervising turnaround cleaning operation, monitor performance of loading supervisor and deploy cleaning staff for external cleaning till Door Close.
 Safe operations on aircraft by personnel and deployed GHE.
 All trash collected after servicing of aircraft is properly disposed.
 Monitoring fulfillment of administrative needs of personnel in his shift.
 Raising of Airside Discrepancy Report (ADR) if any, to AMA before cease work.
 Feedback to Manager/Assistant Manager Airside on FSR, Hazard Reports etc.
 Prepare and complete Airside Activity Form.
 Load cleaning pre and post cleaning pictures on PA Net.
 Any additional duties assigned by AMA/MAS.

 Proper assumption of charge of his shift with exact head count and debrief from outgoing AM.
 Distribution of tasks to different personnel and deployment of available GHE in the shift.
 Proper monitoring of working locations and discipline of deployed personnel and GHE in his shift through Airside Executive.
 Close coordination with Flight Coordinator, Engineering and ASF for timely dispatch of flights.
 Close monitoring of delay in flights departures and implementing remedial measures in consultation with Manager Airside.
 Proper cleaning of all aircraft during turn around and internal / external deep cleaning when planned in his shift.
 Safe operations on aircraft by personnel and deployed GHE.
 Timely arrangement of aircraft parking place in coordination with CAA.
 Monitoring fulfillment of administrative needs of personnel in his shift.
 Raising of Airside Discrepancy Report (ADR) if any, to Manager Airside before pack up.
 Providing feedback to Manager Airside on FSR, Hazard Reports etc.
 Any additional duties assigned by MAS/GMAS.

 Report to Airside Executive in proper uniform with high visibility jacket displaying valid passes for marking attendance.
 Check his duty/GHE allocation and take position at duty area on time.
 Manually tow/push non powered GHE with aircraft on instructions from AMA/AE.
 Be careful of speed and his vehicle limits while driving on apron.
 Ensure no body rides with him on vehicle if no seat is available.
 Check fitness of allocated GHE and carryout daily inspection before use.
 Proper cleaning and washing of vehicle.
 Ensure on time delivery of cargo/baggage to save ground time.
 Not to use vehicle for any purpose without instructions of AMA/AE.
 Never park his vehicle with aircraft or ramp area without marshaling and put required chocks as soon as it is parked.
 That he attends to his GHE as long as it is attached to the aircraft.
 In no case keys are to be left inside vehicle.
 All discrepancies in GHE must be reported to shift AMA/AE/AE(TGS) immediately and defect written on GHE log book.
 Any additional duties assigned by AMA/AE.

 Report to Airside Executive in proper uniform with high visibility jacket displaying valid passes for marking attendance.
 Check his duty/GHE allocation and take position at duty area on time.
 Manually tow/push non powered GHE with aircraft on instructions from AMA/AE.
 Be careful of speed and his vehicle limits while driving on apron.
 Ensure no body rides with him on vehicle if no seat is available.
 Check fitness of allocated GHE and carryout daily inspection before use.
 Proper cleaning and washing of vehicle.
 Ensure on time delivery of cargo/baggage to save ground time.
 Not to use vehicle for any purpose without instructions of AMA/AE.
 Never park his vehicle with aircraft or ramp area without marshaling and put required chocks as soon as it is parked.
 That he attends to his GHE as long as it is attached to the aircraft.
 In no case keys are to be left inside vehicle.
 All discrepancies in GHE must be reported to shift AMA/AE/AE(TGS) immediately and defect written on GHE log book.
 Any additional duties assigned by AMA/AE.

 Report to Executive Airside in proper uniform with high visibility jacket displaying valid passes for marking attendance.
 Check his duty allocation and take position at duty area on time.
 Manually tow / push non powered GSE with aircraft on instructions from EA.
 If positioned at check-in counters assist CSC in putting baggage on conveyor belts, assist wheelchair passengers, counter cleaning, placing tape barriers and banners.
 Load correct piece of baggage in trolleys and quickly move them to aircraft for loading.
 Make proper baggage reconciliation sheet.
 At aircraft follow loading instructions, load/offload baggage and cargo as per loading Performa.
 Loading of Rush tag, transfer tag and priority tag baggage as per EA instructions.
 No loading / offloading without the knowledge of EA.
 Cabin cleaning during turn around as per instructions.
 Lavatory cleaning and toilet flushing after wearing masks and gloves as per cleaning instructions.
 Clean kitchen, counters and galley as per instructions.
 Deep internal cleaning including baggage/cargo holds when advised by EA.
 External cleaning as specified and when ordered by EA.
 Use Flush cart to service aircraft as per instructions.
 Use water cart to replenish tanks with potable water.
 Remove any contamination caused by airsickness, spilled food or drink and stains from seats or carpet.
 Collecting rubbish during turn around cleaning and other cleaning job.
 Carry out vacuum cleaning of carpet in aisle, under seats and cockpit.
 Any observed discrepancy is brought to knowledge of EA.
 Join other Ramp staff in clearing parking stand of FOD.
 When tasked by EA collecting rubbish during turn around cleaning and other cleaning job.
 Any additional duties assigned by AM/EA & SA.

 Report to Airside Executive in proper uniform with high visibility jacket displaying valid passes for marking attendance.
 Check his duty/GHE allocation and take position at duty area on time.
 Manually tow/push non powered GHE with aircraft on instructions from AMA/AE.
 Be careful of speed and his vehicle limits while driving on apron.
 Ensure no body rides with him on vehicle if no seat is available.
 Check fitness of allocated GHE and carryout daily inspection before use.
 Proper cleaning and washing of vehicle.
 Ensure on time delivery of cargo/baggage to save ground time.
 Not to use vehicle for any purpose without instructions of AMA/AE.
 Never park his vehicle with aircraft or ramp area without marshaling and put required chocks as soon as it is parked.
 That he attends to his GHE as long as it is attached to the aircraft.
 In no case keys are to be left inside vehicle.
 All discrepancies in GHE must be reported to shift AMA/AE/AE(TGS) immediately and defect written on GHE log book.
 Any additional duties assigned by AMA/AE.

Plan and achieve assigned individual and team sales targets.
Conduct outbound sales calls to travel agents and corporate accounts.
Promote special fares, incentives, and new routes.
Follow up on group bookings and pending quotations.
Monitor daily call activity and productivity of the telesales team.
Provide on-job training and guidance to telesales staff.
Ensure proper call scripts and sales techniques are followed.
Assist agents with fare queries, policies, schedule updates.
Coordinate internally for seat confirmations, group approvals, and waivers.
Ensure timely resolution of agent concerns.
Maintain daily call reports and sales dashboards.
Track KPIs such as conversion ratio, revenue per call, and call volume.
Ensure accurate booking practices.
Maintain proper documentation and CRM updates.

Develop and execute telesales strategy aligned with airline commercial objectives.
Achieve monthly, quarterly, and annual sales targets.
Monitor booking trends, load factors, and revenue performance.
Identify high-potential agents and corporate accounts for focused engagement.
Launch tactical campaigns to improve route performance.
Train, and supervise telesales executives.
Set KPIs (call targets, conversion ratios, revenue targets).
Conduct regular performance reviews and coaching sessions.
Motivate team to achieve sales and service standards.
Build strong relationships with travel agents.
Handle escalations, complaints, and service recovery.
Coordinate with revenue management, and other stakeholders.
Prepare daily/weekly/monthly sales performance reports.
Analyze call performance, conversion ratios, and productivity metrics.
Recommend improvements based on data insights.
Maintain quality assurance on call handling and documentation.

To support the planning, execution, and reporting of cyber security audits across IT and Operational Technology (OT) environments in the aviation ecosystem. The role ensures that systems, processes, and controls align with aviation regulatory requirements and global cyber security standards, safeguarding critical aviation operations and sensitive passenger data.

Required Qualifications:
- Bachelor or Master degree in Cyber Security, Information Technology, Computer Science or related field
- 4 to 7 years of experience in IT audit, cyber security audit, or information security
- Experience in regulated industries (aviation, CCTV, access control, SIEM tools, firewalls preferred)

Certifications (Preferred):
- CISA (Certified Information Systems Auditor) highly preferred
- CISSP, CISM
- ISO 27001 Lead Auditor / Implementer
- CRISC (Risk Management)

To support the Manager FDM in the development, implementation, and continuous monitoring of the FDM Program, ensuring effective data analysis, trend identification, and compliance with regulatory and operational safety requirements.

a.Develop, Implement & Maintain ERP Program
b.Conduct ERP Training at all stations / departments (1200 personnel)
c.Develop Station Emergency Response Plan at Stations
d.Coordinate with CAA at all airports for airport Crisis & Emergency Response Plan
e.Conduct ERP Tabletop exercise

Develop, Implement & Maintain FDM Program
Develop FDM Manual
Monitor FDM program i.e. monitor event trend on daily, monthly, quarterly & annual basis.
Maintain FDM data and share trend and brief DCS&S & CP Standards & CP Training
Develop trend analysis
Coordinate with Flight Crew
Conduct risk assessment
Quarterly FDM meeting
Identify gaps in Flight Operations SOP
Coordination with PCAA for FDM trend

a. Responsible for the implementation of SMS & AOSP at Station
b. Conduct spot checks, surveys & audits
c. Conduct Safety Awareness Trainings
d. Oversight station activities for safety & security compliance
e. Maintain liaison with the Station CAA SQMS

a. Responsible for the implementation of SMS & AOSP at Station
b. Conduct spot checks, surveys & audits
c. Conduct Safety Awareness Trainings
d. Oversight station activities for safety & security compliance
e. Maintain liaison with the Station CAA SQMS

- Perform welding operations on aircraft components and metallic parts in accordance with approved maintenance manuals, engineering drawings, procedures, and applicable welding standards.
- Prepare components for welding by cleaning, aligning, securing parts, and ensuring correct welding parameters and consumables are used as per approved procedures.
- Interpret engineering drawings, work instructions, and welding specifications to ensure accurate and compliant execution of welding tasks.
- Inspect completed welds to verify quality and compliance requirements, and report defects, discrepancies, or unserviceable conditions to the Supervisor SRS.
- Use, maintain, and ensure serviceability of welding tools, equipment, and consumables while following all safety precautions, environmental requirements, and proper housekeeping practices.
- Record and document completed welding work accurately in accordance with company procedures, aviation regulatory standards, and support audits, inspections, and continuous improvement initiatives.

1. Guide and support Line Maintenance staff and relevant stakeholders in daily operation to assure the most efficient course of action is taken to provide a serviceable fleet on time.
2. Coordinates the daily operation with regard to technical issues and on-time performance and sets priorities in close cooperation with FOCC.
3. Responsible for maintaining the updated record of CAAF-114 / Delays / Cannibalization / One-off Authorization.
4. Ensure an effective and consistent approach is being adopted to setting, promoting, and delivering high standards of discipline needed within the workplace.
5. Ensure the correct technical approach is adapted to return aircraft into service within the agreed flying program.
6. Liaison with ABQ line stations and outstations to ensure that scheduled and unscheduled work is carried out in a timely and cost-effective manner.
7. Liaises with ABQ and FOCC/Line stations to ensure seamless operation
8. Ensure compliance with health and safety requirements.
9. Ensure any corrective action resulting from the Quality Assurance program is performed in a timely manner and is effective in preventing reoccurrence of deficiencies.
10. Review aircraft technical status in relation to the level of deferred defects, spares, aircraft parts loans, and any technical activity across the fleet in order to ensure maximum technical dispatch level and high-quality maintenance standards are achieved.
11. Ensure parts/consumables/expendables are ordered once the fault is confirmed, after troubleshooting with no delay.
12. Coordinate with Fleet Management/Store on demands to ensure on-time availability for rectification of ongoing MEL and non-MEL defects.

- Responsible for performing routine checks and maintenance on airframe, engines, and APU under Shift Incharge supervision.
- Responsible for familiarizing with the engine, APU, refueling, and hydraulic system servicing as per the Aircraft Maintenance Manual.
- Responsible for documenting all maintenance activities and reporting to the Shift Incharge.
- Responsible for conducting repairs, replacements, and modifications in category B1 under Shift Incharge supervision., following approved manuals (Maintenance Manual and SRM).

- Responsible for conducting aircraft functional checks and general inspections of avionics equipment and related systems under the direct supervision of a shift Incharge.
- Responsible for maintaining aircraft wiring, plugs, and antennas, ensuring their condition and serviceability, and performing minor repairs/replacements under the supervision of a Shift Incharge.
- Responsible for performing maintenance and checks on aircraft avionics systems as per the approved Maintenance Manual, under the supervision of a Shift Incharge.

- Ensure receipt, inspection, recording, storage, preservation, and controlled issuance of tools, materials, consumables, and structural items in accordance with approved procedures and company requirements.
- Maintain accurate inventory records, including stock levels, receipts, issues, returns, and calibration status of tools and equipment using approved documentation or systems.
- Monitor stock levels and coordinate replenishment requests to ensure uninterrupted maintenance operations and timely availability of tools and materials for workshop activities.
- Ensure safe handling, labelling, storage, and housekeeping of materials, including hazardous substances, in compliance with safety regulations, quality standards, and aviation regulatory requirements.
- Report shortages, discrepancies, damaged items, unserviceable tools, or shelf-life issues to the immediate Supervisor and support audits, stock verification, inspections, and continuous improvement initiatives.
- Assist management in maintaining efficient material flow, operational readiness, and overall store organization to support safe and effective workshop operations

- Responsible for performing routine checks and maintenance on airframe, engines, and APU under Shift Incharge supervision.
- Responsible for familiarizing with the engine, APU, refueling, and hydraulic system servicing as per the Aircraft Maintenance Manual.
- Responsible for documenting all maintenance activities and reporting to the Shift Incharge.
- Responsible for conducting repairs, replacements, and modifications in category B1 under Shift Incharge supervision., following approved manuals (Maintenance Manual and SRM).

- Responsible for conducting aircraft functional checks and general inspections of avionics equipment and related systems under the direct supervision of a shift Incharge.
- Responsible for maintaining aircraft wiring, plugs, and antennas, ensuring their condition and serviceability, and performing minor repairs/replacements under the supervision of a Shift Incharge.
- Responsible for performing maintenance and checks on aircraft avionics systems as per the approved Maintenance Manual, under the supervision of a Shift Incharge.

- Perform routine and non-routine cabin maintenance tasks on aircraft as instructed by Shift In
charge / Supervisor Cabin Maintenance.
- Responsible for carrying out the cabin maintenance in accordance with the standard practices and
maintenance manual.
- Responsible for the physical checking and inspection of cabin components prior to fitment to
aircraft or aircraft component.
- Responsible that replacement of parts and components carried out is done in accordance with
the applicable manual and in line with the airworthiness requirements.
- Responsible for following pertinent safety precautions as published in manufacturer manuals and
other publications.

- Circulating RFQs (requests for quotations) to vendors for price comparisons and lead times.
- Assessing the best possible lead time & price on quotes and sending out a quote review to the supervisor.
- Raising purchase orders to different vendors on the best possible quotes.
- Follow up on shipments via freight forwarders and couriers until delivery in stores.
- Coordinating with the engineering team regarding critical part requirements.
- Monitoring repairs of components, engines, APUs, wheels & brakes, etc.

The Senior Manager Technical Planning is responsible for the strategic, medium, and long-term planning of aircraft material requirements to support safe, reliable, and cost-effective fleet operations. The role ensures the continuous monitoring of critical rotable components, LRUs, and consumables while optimizing provisioning strategies to eliminate predictable aircraft-on-ground (AOG) events. The position acts as the focal point for coordination between Engineering, CAMO, Supply Chain, and Stores, and is accountable for stabilizing PBH programs, ensuring repair-cycle predictability, and minimizing cost exposure.

Ability to conduct Regulatory Audits, which encompasses ensuring all technical publications adhere to PCAA, Global aviation regulations, as well as airline-specific standards
Ability to conduct Regulatory Audits, which encompass the standards set by ICAO, PCAA, and/or EASA.
Ability to review manuals (e.g., OM-A/B/C/D and subparts) (Managed Documents) for consistency, accuracy, and completeness.
Managed Documents OM-A, OM-B, OM-C, OM-D and their extended Manuals.
Ability to coordinate with PCAA or other regulators during inspections.

Ensuring Airblue Operations are safe, efficient, and cost-effective
Maintain compliance with aviation regulations and company policies.
Manages the long-term planning of 72 hours or more and maintains the current aircraft rotation schedule.

Is responsible for the activities of Flight Operations Control in initiating recovery plans for operational irregularities such as disruptions, cancellations, delays, diversions, consolidations, etc.
Monitor operational safety standards and ensure the FOC team complies with all safety regulations.
To Lead, train and mentor the FOC team, including flight operations officers and Flight operations controllers.
Ensure the team has the necessary tools, training, and resources to perform their duties effectively.
Approve and monitor daily flight schedules and dispatch releases.
Analyse flight performance data and prepare operational reports for senior management.
Ensure proper allocation of resources, including aircraft and crew, for maximum efficiency.
Manage fuel planning and ensure optimal fuel efficiency.
Provide operational leadership during critical events or emergencies.
Oversee day-to-day operations, including flight planning, dispatch, and monitoring.
Ensure adherence to Civil Aviation Authority (CAA) regulations, international standards (ICAO/IATA), and airline-specific operating manuals.
Manage aircraft rotation, scheduling, and on-time Performance (OTP).

Ability to direct activities and create, develop, plan, write, and edit operational, instructional, test, or manuals.
Ability to ensure that new and existing publications follow established documentation procedures;
Can lead internal process documentation and evaluate existing publications for quality, relevance and accuracy.
Can liaise with internal business Subject Matter Experts (SMEs) to understand requirements and gather Information.
Creates a workflow with an emphasis on accuracy, Compliance with business needs, and PCAA policies.

Work Experience:
- Minimum 10 years of airline Flight Despatch Centre and Operations Control Centre experience

Requirements:
- Possesses valid FOO License issued by PCAA
-Class II medical fitness

Required Knowledge:
-Knowledge of CARs/PCAA ANO/EASA & JAA regulations
-Knowledge of airline Flight Operations Control System and activities
-Strong knowledge of aircraft scheduling, operational procedures, and emergency procedures
-Manage daily flight operations to ensure efficiency and compliance with company & aviation regulations.
-Strong understanding of European airspace (routes and RAD docs), aviation regulations (EASA, ICAO), and flight planning systems
-Excellent leadership skills with experience in supervising teams
-Respond to operational disruptions and emergencies, ensuring quick and effective resolution
-Managing European and International Operation experience will be preferred

- To monitor Crew Performance
- Monitor crews conduct and other regulations
- Completes daily report to Performance team on outstanding performance, issues, deviations, follow up tasks and crew jobs done well. Escalates crew deviations from norms and standards.
- Ensures urgency, rationality and accuracy in raising of reports by LCC/crew related to Flight delays as well as all Flight related issues.
- Cancels poorly documented FSRs, assists LCC in editing of fresh FSRs.'
- Compiles Daily operations meeting tracker. Including incooperation of missing details from previous coordinators .
- Ensure Crew verbal request and complaint are immediately submitted in writing, are comprehensive and supported with documentation where required (leave, trip swap, casual leave,etc)
- Medical; Follows up on delays to doctors appointments, medical tests and certificates ensuring urgency and feeds up to PE.
- Ensure flight documents are correctly filed.
- Monitor and ensures acknowledgement of UNBS notifications by crew.
- Notifies crew on known causes of product dilation and passenger comfort.
- Immediately notifies Cabin Safety team of cabin defects, equipment malfunction and crew reports requiring formulation of SOP or monitoring on next flight departing.
Compilation of data tables including and not limited to, crew sickness, attendance, working positions, flights rostered.
- Nurture a feedback culture

2 years of experience as Cabin Crew.
- Excellent problem-solving skills.
- Recognized ability to work under pressure and handle stressful situations
- Flexibility in terms of working hours
- Strong Interpersonal skills.

Note: -Applicants must upload all Educational Certificates/Degrees.
-For Competent Crew members; Competency Certificate issued by PCAA/Regulatory Authority must be uploaded.

- To monitor Crew Performance
- Monitor crews conduct and other regulations
- Completes daily report to Performance team on outstanding performance, issues, deviations, follow up tasks and crew jobs done well. Escalates crew deviations from norms and standards.
- Ensures urgency, rationality and accuracy in raising of reports by LCC/crew related to Flight delays as well as all Flight related issues.
- Cancels poorly documented FSRs, assists LCC in editing of fresh FSRs.'
- Compiles Daily operations meeting tracker. Including incooperation of missing details from previous coordinators .
- Ensure Crew verbal request and complaint are immediately submitted in writing, are comprehensive and supported with documentation where required (leave, trip swap, casual leave,etc)
- Medical; Follows up on delays to doctors appointments, medical tests and certificates ensuring urgency and feeds up to PE.
- Ensure flight documents are correctly filed.
- Monitor and ensures acknowledgement of UNBS notifications by crew.
- Notifies crew on known causes of product dilation and passenger comfort.
- Immediately notifies Cabin Safety team of cabin defects, equipment malfunction and crew reports requiring formulation of SOP or monitoring on next flight departing.
Compilation of data tables including and not limited to, crew sickness, attendance, working positions, flights rostered.
- Nurture a feedback culture

The Incumbent will be responsible to manage and supervise the cabin operations activities.

Requirements:
- Experience in the field of cabin crew administration is preferred
- Experience as Cabin Crew which shall include at least two years in a lead position
- Prior experience in Flight Safety, Service and administration
- Background knowledge on cabin crew operational environment and standards related to service and safety operational.
- Sound knowledge and understanding on Safety Management Systems (SMS), safety audit, safety & security regulatory compliance.
- Excellent command of the English language
- Strong Managerial skills.
- Strong Interpersonal skills and positive attitude.

The Incumbent will be responsible to manage and supervise the cabin operations activities.

Requirements:
- Experience in the field of cabin crew administration is preferred
- Experience as Cabin Crew which shall include at least two years in a lead position
- Prior experience in Flight Safety, Service and administration
- Background knowledge on cabin crew operational environment and standards related to service and safety operational.
- Sound knowledge and understanding on Safety Management Systems (SMS), safety audit, safety & security regulatory compliance.
- Excellent command of the English language
- Strong Managerial skills.
- Strong Interpersonal skills and positive attitude.

The Incumbent will be responsible to manage and supervise the cabin operations activities.

Requirements:
- Experience in the field of cabin crew administration is preferred
- Experience as Cabin Crew which shall include at least two years in a lead position
- Prior experience in Flight Safety, Service and administration
- Background knowledge on cabin crew operational environment and standards related to service and safety operational.
- Sound knowledge and understanding on Safety Management Systems (SMS), safety audit, safety & security regulatory compliance.
- Excellent command of the English language
- Strong Managerial skills.
- Strong Interpersonal skills and positive attitude.

The Incumbent will be responsible to manage and supervise the cabin operations activities.

Requirements:
- Experience in the field of cabin crew administration is preferred
- Experience as Cabin Crew which shall include at least two years in a lead position
- Prior experience in Flight Safety, Service and administration
- Background knowledge on cabin crew operational environment and standards related to service and safety operational.
- Sound knowledge and understanding on Safety Management Systems (SMS), safety audit, safety & security regulatory compliance.
- Excellent command of the English language
- Strong Managerial skills.
- Strong Interpersonal skills and positive attitude.

To manage regulatory licensing processes for cockpit and cabin crew in compliance with PCAA requirements, ensuring accuracy, timeliness, and operational efficiency.

To provide administrative and coordination support for regulatory licensing activities, ensuring accurate record-keeping, timely updates, and proper documentation in compliance with company procedures and PCAA requirements.

To support the processing, tracking, and management of regulatory licensing in compliance with PCAA regulations, ensuring accuracy, timely renewals, and proper record-keeping.

This is an exciting, highly creative, fast-paced environment and were looking for an experienced Head of People who thrives in this kind of space and is able to work strategically as well as get into the day-to-day operations.
This role is essentially standalone with shared administrative support. To be successful, you need to be a seasoned, qualified HR Specialist with demonstrable experience working in creative, entrepreneurial and fast-paced environments.
Reporting to the Senior Leadership Team, youll be commercially savvy, and have sophisticated influencing skills.


Key Responsibilities include:
Development of the company's people strategy and related policies/ways of working that; support our culture, reflect its mission and values and ensure that diversity is firmly embedded and valued within the business.
Identify, develop and implement innovative HR projects that; improve team member engagement, and organizational performance and support business strategic goals.
Lead and deliver a comprehensive HR service through a range of projects and activities in areas such as team planning and recruitment; onboarding; performance management; reward and recognition; talent development, succession planning; well-being and employment law compliance.
Develop an effective performance management system ensuring that organizational values/objectives are translated into measurable competencies, behaviors and objectives which is supported by a standardized and robust appraisal program.

Reporting to the Senior Leadership Team:

Develop an effective performance management system ensuring that organizational values/objectives are translated into measurable competencies, behaviours and objectives which is supported by a standardized and robust appraisal program.
Work with team leaders to create a talent pipeline & a bank of candidates to aid with direct resourcing.
Provide support, coaching and advice to managers and staff on all human resource issues.



Essential behaviors:
A people-first outlook to ensure culture and people development is at the heart of the business.
Self-confidence and assertiveness but balanced with kindness, understanding and empathy.
Strong work ethic and integrity.
Highly motivated and proactive.
A collaborative team player.
Calm under pressure.
Enjoys working at a fast pace and is not fazed by unexpected changes and setbacks

Skills:

Sound knowledge of current HR legislation.
Happy to roll up sleeves and get stuck in around operational HR delivery while also being able to think strategically.
Creative thinking in problem-solving
Excellent people skills and ability to influence, build relationships and communicate effectively at all levels.
Excellent empathy and listening skills to understand others opinions and differing needs and viewpoints.
Tact and ability to identify and manage conflict

Provide technical support at all designated airblue offices.
Attend IT complaints including hardware, software and network support.
Carry out any additional task assigned by line manager.
Coordination with third party service providers to rectify problems.
To manage and coordinate with supervisor/line manager the activities and operations related to airblue IT Operations.
Comply and execute the standardization of IT operations infrastructure.
Manage software inventory
Perform end-user data backup and restoration service
Propose system improvements according to the requirements and available resources.
Coordinate with Core Networks and Systems to rectify any related problem
On job training of junior engineers/technicians.
Carry out any additional task as assigned by Line Manager

Provide technical support at all designated airblue offices.
Attend IT complaints including hardware, software and network support.
Carry out any additional task assigned by line manager.
Coordination with third party service providers to rectify problems.
To manage and coordinate with supervisor/line manager the activities and operations related to airblue IT Operations.
Comply and execute the standardization of IT operations infrastructure.
Manage software inventory
Perform end-user data backup and restoration service
Propose system improvements according to the requirements and available resources.
Coordinate with Core Networks and Systems to rectify any related problem
On job training of junior engineers/technicians.
Carry out any additional task as assigned by Line Manager

Carry out day-to-day warehouse operations
Possess a valid driving license.
Receive, unload, and place incoming inventory items appropriately
Check, verify, and fill customer invoices.
Must be able to read/understand English

Develop revenue management strategies aimed at maximizing Airblues profitability and product growth.
Utilize exceptional analytical, verbal and written communication skills to effectively communicate strategies and findings.
Demonstrate understanding of the airline revenue environment, with a focus on identifying opportunities for revenue optimization.
Apply outstanding analytical skills to perform data extraction, manipulation, and analysis.
Generate reports including weekly/monthly variance reporting and forecasting to help decision-making processes.
Ensure availability as per operational needs to support revenue management activities.

.Check the log book/emails for any messages related to seat allocations or any special instructions given by MAO/AMTCS/ETCS.
.Attend the pre- flight briefing and revised the policies mentioned in PHM .
.Ensure while handing over /takeover all lT equipment should be in working condition, Baggage/ Boarding card should be properly stocked with the rolls.
.Sufficient stationary is available this include tags, stickers, bags tags & boarding pass for counter.
.Should check the booked load, Frequent flyer members should be allocated seats in zone A rows are given priority in baggage.
.Staff needs to be present at their duty points mentioned in duty allocation. Counter should be ready 10 minutes prior to check-in.
.Any irrelevant material or garbage around the check-in counters should be cleared up before guest reporting.
.Ensure that the guests are properly welcomed.
.Read the ticket and check the date, flight number before check in.
.Check the photo lD of the guest on domestic flights and proper travel documents on international flights.
.Ensure that their tickets are processed and baggage handled in an efficient and flawless manner.
.On International Flights make sure that Guest API Data is processed. If the data is not processed immediately concered to AM-TCS and duty E-TCS .
.Ensure correct wrapping and tagging on the baggage of guests to avoid any kind of wrong forwarding of baggage other than destination. All previously fixed destination tags have to be removed.
.Generate boarding pass and baggage tags and handing them over to guest with a little brief of gate No, Time of boarding and departure.
.Encourage and promote the web check-in among guests.
.If the flight is delay, make sure to provide correct information of departure while handing over a boarding card to guest.
.Encourage the guest to purchase seat those required choice of his/her seat.
.Ensure that the wheel chair guest, child, pregnant lady, lady with an infant, injured, sick, and disable person is not allotted a seat at any of the emergency exit rows. (Always informed Duty AM-TCS and E-TCS)
.Update the AM-TCS/E-TCS for any change of book load for revision of meal load during the flight Check in.
.Identify the guest problem, deal and inform the ETCS or STCS regarding, excess baggage, guest complain, misbehavior and acceptance.
.Ensure last piece of baggage forwarded on time to the segregation and informed to ETCS/STCS.
.Make reasonable efforts to maintain smooth check in process and clearance of guest in time resulting in closing of counter well time.
.Report at the boarding gate 30 minutes prior to the boarding time.
.Make a boarding announcement loud and clear with zone wise. (in English & Urdu)

General Manager Terminal Operations will report to the Director Terminal Operations.

Key Responsibilities include:

- Oversee Terminal Operations to ensure smooth, timely flight departures without discrepancies.
- Responsible for staff shortlisting for final interviews with DTO in accordance with approved HRB allocations.
- Maintain and monitor Key Performance Indicators (KPIs) across all stations.
- Prepare and share monthly station performance reports with the Director Terminal Operations (DTO).
- Ensure full implementation of Airblue SOPs and prevent any Safety Performance Indicator (SPI) violations.
- Take proactive measures during irregular operations to ensure full compliance on airline policies.
- Deliver exceptional customer service and ensure a seamless experience for all guests.
- Respond to guest feedback emails in coordination with Airport Operations Managers.
- Foster teamwork and a collaborative spirit among terminal staff.
- Maintain close coordination with all relevant airport stakeholders including PAA, PCAA, and other regulatory / Security agencies.
- Ensure all PAA/PCAA inspections are conducted smoothly, with zero discrepancies or audit observations.
- Regularly monitor station-wise performance and discuss observations and improvements with the DTO.

1. Report on time with proper uniform and mark the attendance.
2. Should be well groomed and wear proper neat and clean Uniform, specially pay attention on
your hygiene.
3. Proper hand and take over between shifts.
4. On board items on Aircraft as per request of E-TCS. Any official documents handling advised by
AM-TCS/ETCS.
5. Should inform counter staff about availability of sufficient stationary i.e Boarding cards, baggage
tags and stickers on counters.
CHECK-IN COUNTERS:
6. Any irrelevant material or garbage around the check-in counters should be cleared up before
passenger reporting.
7. Equip check-in counters with stationary before counter opening time.
8. Assisting C-TCS with baggage tagging when required.
9. Helping Female / Old age Passengers with lifting baggage from ground to belt.
10. Ensure proper wrapping and tagging on baggage of passenger to avoid any type of wrong
forwarding of baggage.
11. All previously fixed destination tags are to be removed from the check-in baggage.
BOARDING:
12. Locate missing passenger.
13. Helping C-TCS with ensuring discipline during boarding.
OFFLOADING:
14. In case of offloading would liaison with ETCS and bring passengers Baggage back from apron.
15. Get the passenger released from ASF/ Immigration.
DELAY/DIVERT FLIGHT:
16. Stay in Lounge to assist CTCS in Passenger handling.
17. Receive meal for delay/diverted flight(s) from ABFC staff and assist CTCS in distribution of meal
on delay/ diverted flight(s).
18. Any other task assigned by AM-TCS/shift in charge .

.Check the log book/emails for any messages related to seat allocations or any special instructions given by MAO/AMTCS/ETCS.
.Attend the pre- flight briefing and revised the policies mentioned in PHM .
.Ensure while handing over /takeover all lT equipment should be in working condition, Baggage/ Boarding card should be properly stocked with the rolls.
.Sufficient stationary is available this include tags, stickers, bags tags & boarding pass for counter.
.Should check the booked load, Frequent flyer members should be allocated seats in zone A rows are given priority in baggage.
.Staff needs to be present at their duty points mentioned in duty allocation. Counter should be ready 10 minutes prior to check-in.
.Any irrelevant material or garbage around the check-in counters should be cleared up before guest reporting.
.Ensure that the guests are properly welcomed.
.Read the ticket and check the date, flight number before check in.
.Check the photo lD of the guest on domestic flights and proper travel documents on international flights.
.Ensure that their tickets are processed and baggage handled in an efficient and flawless manner.
.On International Flights make sure that Guest API Data is processed. If the data is not processed immediately concered to AM-TCS and duty E-TCS .
.Ensure correct wrapping and tagging on the baggage of guests to avoid any kind of wrong forwarding of baggage other than destination. All previously fixed destination tags have to be removed.
.Generate boarding pass and baggage tags and handing them over to guest with a little brief of gate No, Time of boarding and departure.
.Encourage and promote the web check-in among guests.
.If the flight is delay, make sure to provide correct information of departure while handing over a boarding card to guest.
.Encourage the guest to purchase seat those required choice of his/her seat.
.Ensure that the wheel chair guest, child, pregnant lady, lady with an infant, injured, sick, and disable person is not allotted a seat at any of the emergency exit rows. (Always informed Duty AM-TCS and E-TCS)
.Update the AM-TCS/E-TCS for any change of book load for revision of meal load during the flight Check in.
.Identify the guest problem, deal and inform the ETCS or STCS regarding, excess baggage, guest complain, misbehavior and acceptance.
.Ensure last piece of baggage forwarded on time to the segregation and informed to ETCS/STCS.
.Make reasonable efforts to maintain smooth check in process and clearance of guest in time resulting in closing of counter well time.
.Report at the boarding gate 30 minutes prior to the boarding time.
.Make a boarding announcement loud and clear with zone wise. (in English & Urdu)

A. Maintenance of Cabin Crew folders and training records.
b. Ensure all cabin crew training is as per PCAA regulations.
c. Remain abreast with subject changes/amendments for updating of training materials (curriculum, evaluation and
processes).
d. Review examination process / papers and ensure proper maintenance of training record.
e. Perform other duties, assigned by Senior Manager Training.
f. Ensure in managing course logistics.
g. Follow up the progress of certificate preparation and issuance.
h. maintaining conducive environment for ensuring training effectiveness.
i. conduct regular/refresher courses in addition to other instructional duties.
j. Review examination process / papers in consultation with other team members
k. Act as subject specialist and render advice to Senior Ground instructor Cabin on all subject matters.
l. Preparation and delivery of lectures and other training like drills, demonstrations etc. in line with PCAA
directives and company procedures.
m. Coordinate with respective representative of training department regarding the transportation of any training
material, special requirements etc.
n. Ensure punctuality and discipline of the class.
o. Preparation of question papers, conduct of examination, marking of answer sheets and submission of results to
respective representative of training department.
p. Any training related task assigned by SGIC or SMT.

Develop and execute training operations strategy, including scheduling, resource planning, and infrastructure readiness
Coordinate with instructors, trainees, and internal departments to ensure smooth training delivery
Oversee availability and maintenance of training facilities and equipment
Ensure compliance with regulatory requirements and manage approvals (e.g., PCAA)
Lead audit and inspection readiness, including documentation and corrective actions
Manage training records, certification data, and ensure accuracy and traceability
Supervise training scheduling, capacity planning, and contingency management
Oversee instructor allowances in line with policies and budgets
Drive continuous improvement through data analysis and feedback
Lead, develop, and mentor team members

Requirements:
Bachelors degree (Masters preferred)
Relevant experience in training operations, aviation preferred
Strong knowledge of regulatory compliance and audit processes
Excellent coordination, leadership, and communication skills

Coordinator Training will report to Manager Training on all official matters.
To maintain the training records and keep their Training Folders updated according to the requirements and directives of CAA, Pakistan and any other instructions by Chief Pilot Training and Manager Training.
To monitor and arrange all ground training / courses.
Booking of various course slots with outside agencies in case courses are not conducted at Airblue Training Center.
To arrange Hotel accommodation for out station employees, visiting Airblue Training Center for training.
Keep a track of the validity/expiry of all courses / Training.
Keep Manager Training informed about the above all the times.
Liaise with cockpit crew regarding training matters.
Prepare and arrange class rooms as per the requirement of training Instructor / manager training.
Procure required training material and stationery as per the requirement.
Issuance of Training material / equipment to instructor / students as per requirement.
Ensure the serviceability of all equipment in the training center and timely inform manager training regarding any discrepancy.
Preparation of correspondence with CAA, other agencies and departments.
Routine office running of the Training Center and assisting Manager Training.
Any other job/work assigned by Chief Pilot Training and Manager Training.

Key Responsibilities:
Maintain accurate training records and certification data
Ensure data integrity and regulatory traceability
Coordinate training programs, including scheduling and logistics
Support implementation of changes in training programs
Assist in audit and inspection readiness, including documentation
Provide backup support to training scheduling and related activities

Requirements:
Bachelors degree in a relevant field
Strong organizational and administrative skills
Attention to detail with a focus on accuracy
Good communication and coordination abilities
Ability to work under deadlines and manage multiple tasks

- Responsible to LMS Manager
- Develop interactive e-learning modules, presentations, and assessments.
- Convert regulatory and operational content into learner-centered materials.
- Ensure content version control and regulatory alignment.
- Coordinate with subject matter experts and instructors.
- Periodically review and update training materials.
- Assist in continued efforts for Selection/enhancement/upgradation of LMS systems to impart / improve quality training
- Any other work related to LMS or Simulator related to training.

- Coordinate day-to-day training operations.
- Liaise with instructors, trainees and relevant departments for the admin support.
- Ensure availability of training infrastructure along with relevant equipment for smooth conduct of training.
- Ensure completion of all Pre and Post paper work for the training schedule.
- Raise necessary approvals for allowances of instructors
- Undertake necessary coordination for provisioning of training equipment for the instructors/trainees
- Ensure timely approvals of PCAA where required.
- Support audits and inspections.
- Standby/Additional duties of Records

Key Responsibilities:
Develop and define competency frameworks and assessment standards
Monitor trainee performance and ensure competency achievement
Analyze training data to identify gaps and improvement opportunities
Coordinate with instructors for standardization of training delivery
Liaise with departments for planning and implementation of training programs
Maintain complete records of regulatory requirements and compliance
Ensure adherence to all regulatory training requirements
Plan and oversee induction and training of instructors

Experience:
Minimum 6 years experience in airline operations or training functions
Strong knowledge of aviation regulatory environments, training standards, certification, and audit processes
Experience with PCAA or similar aviation authority is an advantage

Required Skills:
Strong organizational and project management skills
Excellent stakeholder coordination and communication abilities
Strong attention to detail with compliance focus
Ability to manage multiple priorities under tight deadlines
Proficiency in MS Office and digital tools (Word, Excel, PowerPoint, Google Sheets)
Strong analytical, problem-solving, and decision-making skills

Key Responsibilities:
Lead strategic training operations and administrative support functions
Manage stakeholder coordination across instructors, trainees, and departments
Oversee training infrastructure, equipment, and resource availability
Ensure compliance, governance, audits, and regulatory readiness
Manage scheduling, capacity planning, and operational efficiency
Oversee financial approvals and administrative processes
Drive continuous improvement and performance enhancement initiatives
Ensure effective program governance, change management, and reporting
Provide data-driven insights through reporting and analytics

Experience:
Minimum 6 years experience in airline operations or training-related functions
Strong understanding of aviation regulatory frameworks, training standards, certification, and audit processes
Experience with PCAA or similar aviation authority is an advantage

Required Skills:
Strong organizational and project management skills
Excellent stakeholder coordination and communication abilities
High attention to detail with compliance focus
Ability to manage multiple priorities under tight deadlines
Proficiency in MS Office and digital tools (Word, Excel, PowerPoint, Google Sheets)
Strong problem-solving and decision-making skills

Updating operation manuals, SOPs.
setting up centralized documentation section under flight operations.

Coordinator Training will report to Manager Training on all official matters.
To maintain the training records and keep their Training Folders updated according to the requirements and directives of CAA, Pakistan and any other instructions by Chief Pilot Training and Manager Training.
To monitor and arrange all ground training / courses.
Booking of various course slots with outside agencies in case courses are not conducted at Airblue Training Center.
To arrange Hotel accommodation for out station employees, visiting Airblue Training Center for training.
Keep a track of the validity/expiry of all courses / Training.
Keep Manager Training informed about the above all the times.
Liaise with cockpit crew regarding training matters.
Prepare and arrange class rooms as per the requirement of training Instructor / manager training.
Procure required training material and stationery as per the requirement.
Issuance of Training material / equipment to instructor / students as per requirement.
Ensure the serviceability of all equipment in the training center and timely inform manager training regarding any discrepancy.
Preparation of correspondence with CAA, other agencies and departments.
Routine office running of the Training Center and assisting Manager Training.
Any other job/work assigned by Chief Pilot Training and Manager Training.

Key Responsibilities:
Supervise Coordinators and ensure accurate data entry and maintenance of training records
Monitor training schedules, certificates, and renewal tracking
Assist in planning and scheduling of allied training courses
Prepare and generate reports for compliance and senior management
Implement instructions and directives from management

Qualifications & Experience:
Bachelors degree (Graduation)
Minimum 3 years experience in records or training administration
Proficiency in MS Office applications

Updating operation manuals, SOPs.
setting up centralized documentation section under flight operations.